Join the Team at The Beacon

South Oxfordshire & Vale of White Horse is a forward thinking local authority, based in one of the most attractive areas of the country with a professional and dedicated team at Wantage's community, leisure and entertainment venue: The Beacon.

Current Opportunities


TEAM LEADER

  • Job Overview

    The Team Leader ensures the efficient day to day running of The Beacon and is responsible for the safety, conduct and security of staff, visitors, the building and its contents. They directly supervise the duty officers, the assistant duty officers, admin staff, coffee shop assistant, promotions officer, technician, bar staff and casual workers. 

    Closing date: 29/06/2017

    Please note that applications for this post must be received by noon on the above date.

    Interview date: 12 July 2017

    This is a full time post on a permanent contract, working 37 hours a week. This post is at Grade 5, with a full time starting salary from £28,119.

  • Main Duties & Responsibilities
    • Day to day supervision of The Beacon staff to ensure the effective running of the facility and provision of high standards of customer care.
    • Manage the performance of all staff members through regular one to one meetings, objective setting, assess training needs and conducting performance reviews. 
    • Maintain and review appropriate performance points for The Beacon.
    • Ensure the health and safety of staff, contractors, customers and visitors by complying with statutory legislation and council procedures, including the completion of risk assessments and the full implementation of appropriate policies and procedures for all aspects of the facility.
    • Develop appropriate new policies and operating procedures as the need arises to ensure the building is compliant with all legislation.
    • Effective and timely budget monitoring and reporting in line with council policies.
    • As a key holder be available for emergency call outs as required. Oversee the maintenance, cleaning and security of The Beacon, including the day to day liaison with contractors and suppliers, ensuring that they operate effectively and meet the requirements of their contracts and the council’s policies, procedures and ethos.
    • Be fully conversant with the conditions of the facility’s premises licence, ensuring it is current and is adhered to at all times.
    • Management of the bar and coffee shop, ordering of stock, setting prices arranging staffing and conducting regular stock takes for all stock held on site.
    • Programme a full range of shows and events that appeal to the local community.
    • The day to day management of The Beacon activities, the booking system and control of operational finances, including the security of cash and receipts.
    • Proactively marketing and promoting The Beacon facilities and activities, generating income and attracting new users to the facility.
    • Promoting The Beacon identity and brand, overseeing market research, liaising with media and ensuring both the website and social media are accurate and up to date.
    • Oversee the annual customer satisfaction survey, using the results to inform future developments and influence the activities programme.
    • Take personal responsibility for resolving customer issues and strive to exceed customer expectations.
    • Act as a duty officer when required, including the setting up and clearing down of rooms.
    • Develop effective partnerships with organisations who may wish to utilise the facility and with local media to promote the facility and activities.
    • Attend internal meetings with the leisure team and wider service team, attend staff briefings and pass on all relevant information to The Beacon staff via regular on site team meetings.
    • The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post. 
  • About You

    Your essential skills, knowledge and experience

    • Ability to communicate effectively both verbally and in writing to a variety of audiences, such as members of the public and internal colleagues.
    • Good IT skills including Microsoft word, excel, power point, email, use of internet and use of electronic booking systems
    • Ability to work under pressure, prioritise workload and meet deadlines, with limited supervision
    • Sound financial accounting skills, together with the proven ability to effectively manage budgets
    • An ability and willingness to use your initiative to work effectively as an individual and as part of a busy and committed team
    • Hold a personal licence and have a good understanding of the licensing laws
    • Experience of marketing and promotions and the use of social media to achieve maximum impact
    • Ability to lift and carry equipment
    • Experience of managing a bar or catering establishment, ordering stock and overseeing contracts
    • Effective delegation and decision making skills
    • Understanding of health and safety procedures and risk assessments
    • Experience of managing and coordinating events and activities
    • Experience of gathering feedback and analysing evaluation data
    • Negotiation and influencing skills

    Your essential qualifications

    • 3 A levels or equivalent qualification/experience
    • Full driving licence and access to a car insured for business use or ability to attend building at short notice, out of hours

    If you have the following experience or qualifications – it’s a bonus

    • First aid (if not an existing first aider this qualification must be achieved within 6 months of appointment)
    • Understanding of lighting and sound equipment, preferably in a theatre style environment
    • Partnership skills including the ability to consult and liaise effectively, and to build relationships and networks
    • Understanding of food hygiene regulations
    • Knowledge and understanding of working in a local government setting

    Your style and behaviours

    • Work flexible shifts including evenings and weekends
    • An enthusiastic and proactive approach to work, with a friendly welcoming manner and an ability to work with a wide variety of people
    • Commitment to customer service and continuous improvement
    • Commitment to valuing diversity and equality; respecting customers and colleagues in all relationships and service delivery
  • About Us

    Our vision and values are important to the councils and we expect you to support them and embed them in the way we work. Our vision We are seen as being customer-focussed, approachable and business-like. We are honest and open and are renowned for providing high quality cost effective services. Our values

     We act with integrity and show respect

     We are all accountable

     We are passionate about our business

     We strive for simplicity

     We love success

 

Full Details:

For full details, please download the job pack.

Having read about our role if you have any questions please contact Jo Paterson on 01235 422253 or email jo.paterson@southandvale.gov.uk If this job excites you please complete our online application at www.southoxon.gov.uk/jobs. We look forward to hearing from you.

How To Apply:

Before you apply for a job, we recommend you read the application guide. It is important to save the online form as you go along because the form WILL timeout after 30 minutes and all of your work will be lost if you have not saved the form.

The online job application form can be found here.

The council is committed to the employment and career development of disabled people. We guarantee an interview to anyone with a disability whose application meets the essential criteria for the post.

Please assume that if you have not heard from us by the interview date then you have not been selected for interview on this occasion.

If you are invited to an interview, please note that we do not reimburse costs for your travel or other expenses that you incur.


PROMOTIONS OFFICER

  • Job Overview

    To ensure the effective marketing and promotion of The Beacon. The post holder will be responsible for conducting extensive market research and developing marketing materials that are innovative and professional.

    Closing date: 29/06/2017

    Please note that applications for this post must be received by noon on the above date.

    Interview date: 13 July 2017

    This is a full time post on a permanent contract, working 37 hours a week.  This post is at Grade 3, with a full time starting salary from £20,578.  

  • Main Duties & Responsibilities

     use a range of marketing and communication tools to maximise income, by increasing attendances at events and increasing the choice of activities on offer

     develop, implement and review the Beacon marketing plan as part of the facilities overall business plan, in conjunction with the team leader

     develop positive working relationships with local media to promote the facility and its activities through press releases and briefings, editorials, listings and advertising

     plan a varied and engaging programme of events for The Beacon that meets the needs of the community

     plan the film screenings for the monthly cinema events

     identify ways to increase awareness of The Beacon and promote its identity as a brand and ensure it remains a focal point of the town

     develop, design and manage the production of a range of leaflets, brochures and other publicity to promote The Beacon programmes, activities and events

     manage the marketing and promotion budget for The Beacon and review the impact of marketing initiatives on income

     manage and further develop The Beacon website, e-newsletter and social media accounts

     support The Beacon team in day to day running of the facility when required, such as taking bookings, helping in setting up rooms or serving in the coffee shop and bar

     attend events to promote local awareness of the Beacon brand and facility

     create regular user and non-user surveys in line with business requirements

    The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post. 

  • About You

    Your essential skills, knowledge and experience

     Minimum of 1 years’ experience working in marketing, promotions or communications

     Excellent written and verbal communication skills

     Experience of marketing and promotions using social media to achieve maximum impact

     Good IT skills including Microsoft word, excel, power point, email, use of internet and use of electronic booking systems

     Ability to work under pressure, prioritise workload and meet deadlines, with limited supervision

     Sound financial accounting skills, together with the proven ability to effectively manage budgets

     An ability and willingness to use your initiative to work effectively as an individual and as part of a busy and committed team

     Understanding of health and safety procedures and risk assessments

     Experience of managing and coordinating events and activities

     Experience of gathering feedback and analysing evaluation data

     Negotiation and influencing skills

    Your essential qualifications

     3 GCSEs including Maths and English at Grades A – C or an equivalent level of qualification or experience

     Full driving licence and access to a car insured for business use or ability to attend building at short notice, out of hours 

    If you have the following experience or qualifications – it’s a bonus

     Knowledge of licensing laws, including alcohol, gambling and performances

     Partnership skills including the ability to consult and liaise effectively, and to build relationships and networks

     Knowledge and understanding of working in a local government setting

    Your style and behaviours

     Work flexible shifts including evenings and weekends

     A creative and imaginative approach to marketing and promoting a community venue and its activities  An enthusiastic and proactive approach to work ,with a friendly welcoming manner and an ability to work with a wide variety of people  Commitment to customer service and continuous improvement  Commitment to valuing diversity and equality; respecting customers and colleagues in all relationships and service delivery

  • About Us

    Our vision and values are important to the councils and we expect you to support them and embed them in the way we work. Our vision We are seen as being customer-focussed, approachable and business-like. We are honest and open and are renowned for providing high quality cost effective services. Our values

     We act with integrity and show respect

     We are all accountable

     We are passionate about our business

     We strive for simplicity

     We love success

 

Full Details:

For full details, please download the job pack.

Having read about our role if you have any questions please contact Jo Paterson on 01235 422253 or email jo.paterson@southandvale.gov.uk If this job excites you please complete our online application at www.southoxon.gov.uk/jobs. We look forward to hearing from you.

How To Apply:

Before you apply for a job, we recommend you read the application guide. It is important to save the online form as you go along because the form WILL timeout after 30 minutes and all of your work will be lost if you have not saved the form.

The online job application form can be found here.

The council is committed to the employment and career development of disabled people. We guarantee an interview to anyone with a disability whose application meets the essential criteria for the post.

Please assume that if you have not heard from us by the interview date then you have not been selected for interview on this occasion.

If you are invited to an interview, please note that we do not reimburse costs for your travel or other expenses that you incur.

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